Shipping Information / Terms & Conditions

Shipping Information

Dissy Machinery offers Australia wide delivery.  We have many freight companies available including Australia Post, Fastway Couriers, Northline, Toll and TNT.  Most of our products come in steel crates and will require some form of assembly for ease of transport, and to save on delivery costs.

We can organise to have freight shipped directly to you, to a business address or to a depot for pick up.  Due to the weight and size of the products we freight, it is not always possible to provide a door-to-door freight solution. If this is the case our shipping calculator will show you the closest depot available for goods to be picked up.

Shipping to you – Home: Goods will be delivered to your address. This includes a tailgate truck as required.

Shipping to a business: Only tick ‘yes’ for the forklift option if your business has a suitable forklift available. It is at the freight company’s discretion to unload goods and Dissy Machinery is not liable for any additional freight costs if you select the forklift option and a tailgate truck is required if you do not have a suitable forklift available. If you select that you do not have a suitable forklift then goods will be delivered with a tailgate truck as required.  Business delivery must only be selected if the address is a commercial business with opening hours between 9am – 5pm Monday to Friday.  Do not select this option for Farms, Home Businesses, or Sheds on a Residential Property as you will be charged a residential fee if freight is sent to the location and it is deemed not to be a commercial property.  This extra fee will be passed onto the customer if the wrong type of property is selected.

Delivery to your nearest depot: Our freight calculator selects the closest depot available from the suburb you enter into the calculator. If you select a depot collection you will receive an email from our freight provider when goods are available for collection. You have 10 business days to collect your goods before storage fees may apply.

Local Pickup: If you select local pickup you will receive an email from us when goods are ready to be collected. Please wait to receive this email before attending the store. Goods can be collected during opening hours at 32 Ironstone Road Epsom, Vic 3551. You can purchase goods and select local pickup at any time to collect on the first Saturday of the month. Please leave a note at checkout if you are collecting on the next available Saturday.

Whilst we endeavor to ship goods from our warehouse as quickly as possible, our goods are packaged based on the individual requirements of each order. It can take 1-4 days for your goods to be prepared for freight.  If you require goods be sent out urgently please contact us before placing your order.

Whilst we can provide you with an estimated time-frame for delivery, Dissy Machinery takes no responsibility for goods once they leave our warehouse and the time they take to reach their destination.

If you have any questions or concerns about freight and delivery times please contact us via the contact us page or call us on (03) 5448 3023.

Terms and Conditions

Last updated: August 20, 2019

Please read these Terms and Conditions
(“Terms”, “Terms and Conditions”) carefully before using
the website (the “Service”) operated
by Dissy Machinery (“us”, “we”, or “our”).

Your access to and use of the Service is
conditioned on your acceptance of and compliance with these Terms. These Terms
apply to all visitors, users and others who access or use the Service. You
warrant that you are at least 18-years-old and you are legally capable of
entering into binding contracts. If you are under 18-years-old, you warrant
that you have obtained consent from your parent or guardian and they agree to
be bound by these Terms on your behalf.

By accessing or using the Service you agree
to be bound by these Terms. If you disagree with any part of the terms then you
may not access the Service.


If you wish to purchase any product or
service made available through the Service (“Purchase”), you may be
asked to supply certain information relevant to your Purchase including,
without limitation, your credit card number, the expiration date of your credit
card, your billing address, and your shipping information.

You represent and warrant that: (i) you
have the legal right to use any credit card(s) or other payment method(s) in
connection with any Purchase; and that (ii) the information you supply to us is
true, correct and complete.

By submitting such information, you grant
us the right to provide the information to third parties for purposes of
facilitating the completion of Purchases.

We reserve the right to refuse or cancel
your order at any time for certain reasons including but not limited to:
product or service availability, errors in the description or price of the
product or service, error in your order or other reasons.

We reserve the right to refuse or cancel
your order if fraud or an unauthorised or illegal transaction is suspected.

The Service is not designed to provide
qualitative advice regarding the fitness for purpose and merchantability of any
products or services. We strongly advise you to exercise caution and do your
own due diligence in conducting any transactions through the Service.

Availability, Errors and

We are constantly updating our offerings of
products and services on the Service. The products or services available on our
Service may be mispriced, described inaccurately, or unavailable, and we may
experience delays in updating information on the Service and in our advertising
on other web sites.

We cannot and do not guarantee the accuracy
or completeness of any information, including prices, product images,
specifications, availability, and services. We reserve the right to change or
update information and to correct errors, inaccuracies, or omissions at any
time without prior notice.

The content is provided without warranties
or conditions of any kind either express or implied, including but not limited
to implied warranties and conditions of merchantability, fitness for a
particular purpose or non-infringement.


When you create an account with us, you
must provide us information that is accurate, complete, and current at all
times. Failure to do so constitutes a breach of the Terms, which may result in
immediate termination of your account on our Service.

You are responsible for safeguarding the
password that you use to access the Service and for any activities or actions
under your password, whether your password is with our Service or a third-party

You agree not to disclose your password to
any third party. You agree to be fully responsible for activities that relate
to your account or your password. You must notify us immediately upon becoming
aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content,
features and functionality are and will remain the exclusive property of Dissy
Machinery and its licensors. The Service is protected by copyright, trademark,
and other laws of both the Australia and foreign countries. Our trademarks and
trade dress may not be used in connection with any product or service without
the prior written consent of Dissy Machinery. Nothing in these Terms
constitutes a transfer of any Intellectual Property rights from us to you.

Links To Other Web Sites

Our Service may contain links to
third-party web sites or services that are not owned or controlled by Dissy

Dissy Machinery has no control over, and
assumes no responsibility for, the content, privacy policies, or practices of
any third party web sites or services. You further acknowledge and agree that
Dissy Machinery shall not be responsible or liable, directly or indirectly, for
any damage or loss caused or alleged to be caused by or in connection with use
of or reliance on any such content, goods or services available on or through
any such web sites or services.

We only provide links to external websites
as a convenience, and the inclusion of such a link to external websites do not
imply our endorsement of those websites. You acknowledge and agree that when
you access other websites on the Internet, you do so at your own risk.

We strongly advise you to read the terms
and conditions and privacy policies of any third-party web sites or services
that you visit.


We may terminate or suspend your account
immediately, without prior notice or liability, for any reason whatsoever,
including without limitation if you breach the Terms.

Upon termination, your right to use the
Service will immediately cease. If you wish to terminate your account, you may
simply discontinue using the Service.

All provisions of the Terms which by their
nature should survive termination shall survive termination, including, without
limitation, ownership provisions, warranty disclaimers, indemnity and
limitations of liability.

We shall not be liable to you or any third
party for any claims or damages arising out of any termination or suspension or
any other actions taken by us in connection therewith.

If applicable law requires us to provide
notice of termination or cancellation, we may give prior or subsequent notice
by posting it on the Service or by sending a communication to any address
(email or otherwise) that we have for you in our records.

Governing Law

These Terms shall be governed and construed
in accordance with the laws of Victoria, Australia, without regard to its
conflict of law provisions.

Our failure to enforce any right or
provision of these Terms will not be considered a waiver of those rights. If
any provision of these Terms is held to be invalid or unenforceable by a court,
the remaining provisions of these Terms will remain in effect. These Terms
constitute the entire agreement between us regarding our Service, and supersede
and replace any prior agreements we might have between us regarding the


We reserve the right, at our sole
discretion, to modify or replace these Terms at any time. If a revision is
material we will try to provide at least 30 days notice prior to any new terms
taking effect.

It is your sole responsibility to
periodically check these Terms for any changes. If you do not agree with any of
the changes to these Terms, it is your sole responsibility to stop using the
Service. Your continued use of the Service will be deemed as your acceptance

Contact Us

If you have any questions about these
Terms, please contact us.


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